Rider Services

Premium car service for rides

You deserve an upgrade to first class on your nights out

ride in only

We have the best drivers in town and can handle any request.

Provide Clients With premium Service

Impress your clients by treating them like royalty.

Enjoy life more with unique Experiences

Curated experiences designed to enrich your life.

Have our team of trusted drivers handle important errands

RElax while we take care of:
Grocery Pickups
Something FC can do
Shopping
Something FC can do
Something FC can do
Something FC can do
Something FC can do
Something FC can do

Travel in comfort every step of the way.

With the ability to schedule your ride  in advance, you can ensure there are no last minute issues that keep you getting where you need to be. Our drivers will take you anywhere within 3 Hours of Albany NY.

Airports

Train Stations

Ferries

Ferries Served:

Boston Ferries
NYC Ferry

Train stations Served:

Utica
Grand Central
Penn Station
Poughkeepsie
Albany

Airports Served:

Boston Logan International
LaGuardia Airport
JFK International 
Manchester-Boston Regional Airport
Westchester County Airport
Hartford

Various styles and options for every trip

BMW X5 SUV
$2.25
/min
plus $10 booking fee
Capacity: up to 4 passengers
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CHEVROLET SUBURBAN BLACK
$2.75
/min
plus $10 booking fee
Capacity: up to 6 passengers
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Luxury bus

Contact for pricing

Capacity: up to 14 passengers
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Frequently Asked Questions

How do I book a ride?

Download the app here:

Download on the
App Store
Get it on
Google Play
  1. Set pick up location
  2. Select your service
  3. Set your drop off location
  4. Set time and date of pick up
  5. Select number of passengers
  6. Select Extra Details to book a return trip or to enter a promo code
  7. Press Book Ride
  8. You will receive an email with your ride booking details.
  9. YOUR RIDE IS ONLY CONFIRMED WHEN YOU HAVE A DRIVER ASSIGNED.


What are Falcon Club’s standard operating hours?

Falcon Club operates 8:00 AM to 11:00 PM - Monday through Sunday (Ride Hours).

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Falcon Club Customer Service Hours are 8:00 AM to 5:00 PM - Monday through Saturday.

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Contact Form

How far in advance do I need to book my ride?

Rides can be booked months in advance, however we require a 24-hour notice for all bookings.

What if I need a ride outside standard operating hours?

We offer extended hours for premium members only and surcharges apply.  To inquire about our membership or request more information please click here.

Do you accommodate short notice requests?

We are piloting a service to accommodate short notice requests (less than 24 hours) exclusively for Premium Members.  To submit a request, enter in the requested ride details in the Falcon Club app and select the service level “Short Notice Service Request”.  Please include the number of passengers so we may send the appropriate vehicle.  If we can accommodate your request, we will assign a driver and if we cannot we will cancel/decline the ride.  You can expect us to accept or decline, in most cases, within one to two hours.

How do I book a round trip?

When booking a ride, click on “Extra Details” in the bottom left corner of the Falcon Club App. There is a button to select “Round Trip.”

What if we want the driver to make multiple stops?

When booking please enter the pick-up address and the final destination.  Click on “Extra Details” in the bottom left corner of the Falcon Club app and enter text describing the other stops in the “Driver Notes” section.

What if I want to change my booking?

Send a message to your driver through the Falcon Club App.  Please note that your driver may be with another client but will respond to your message as soon as it’s safe to do so. We will accommodate change requests per availability.

What is your cancellation policy?

Your business is very important to us. We understand that things happen that may require changes to your reservation. If you need to cancel your reserved ride we ask that you give at least 24 hours notice. Any cancellation made with less than 24 hours notice will result in a cancellation fee equal to 50% of the expected service cost. Cancellations fees will be charged directly to the card we have on file for you. Any cancellations made within 4 hours will be charged at 100% the estimation fare.

How do I add a gratuity for the driver in the app?

Gratuity can be added in the Falcon Club app immediately after your ride is completed.

Become A Falcon Club Member

We have opened up enrollment for our Premium Membership. Membership spots are limited. Please inquire below about memberships.

Membership
Download on the
App Store
Get it on
Google Play